Fat Fella's BBQ & Grille, and its affiliates understand your concerns about how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

1. What Personal Information About Customers Does Fat Fella's BBQ & Grille Gather?


The information we learn from customers helps us personalize and continually improve your experience with our Service. Here are the types of information we gather:

Information You Give Us: We collect, maintain and use information you give us as necessary to enhance and provide quality service and products. You provide us with information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; or apply for a job with us. As a result of those actions, you might supply us with such information as your name, phone number and credit card information.

Automatic Information: We receive and store certain types of information whenever you interact with us. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) click stream to, through, and from our Web site; and products you viewed or searched for and phone number used to call us.

E-mail Communication: If you chose to receive emails from Fat Fella's BBQ & Grille, we may send you emails describing special offers or services. At any time, if you do not want to receive future emails from us, please click the unsubscribe button at the bottom of the email you received.

2. Does Fat Fella's BBQ & Grille Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

We may release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Fat Fella's BBQ & Grille, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending e-mail, removing repetitive information from customer lists, analyzing data, providing Fat Fella's BBQ & Grille's assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.


3. Information Security

Fat Fella's BBQ & Grille protects your information by using industry-standard encryption technologies when transferring and receiving consumer data. When you place an order, the information you submit is encrypted to protect you from unauthorized access to the information.
It is important for you to protect against unauthorized access to your information and computer. Please be sure to sign off when finished using a shared computer.

4. Links and Third Party Websites

Fat Fella's BBQ & Grille is not responsible for content or privacy policies of other sites. We recommend that you review the content and policies of all sites that you visit.

5. Updates

We may update or modify this Privacy Policy from time to time in the future. Any such updates or modifications shall be effective immediately upon posting on our sites. Please refer back to this page often for the latest information.

6. REFUND POLICY:

“If there is a problem with your transaction please call us at "Phone Number 252-223-3299." Credit will be given in the following way: Store Credit may be issued as a credit in our POS system or as a gift card towards future purchases. In some instances credit will be applied back to your credit card. Please keep all receipts and email to confirm your purchase. Thank you!"

7. Accepted Credit Cards



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